Thank you for choosing FLOVOW for your wedding flowers. Please read these terms before placing an order.
About These Terms
These Terms of Service apply to your use of the FLOVOW website and to any order you place with us. By placing an order, you agree to these terms and to our Refund & Cancellation Policy and Privacy Policy.
In these terms, “FLOVOW,” “we” and “us” refer to [To confirm: FLOVOW’s legal business name and business address].
Our Flowers
FLOVOW offers ready-to-shop collections of fresh wedding flowers, designed by professional florists. Product photos show the style, colors and arrangement of each design.
Fresh flowers are natural products, so blooms can vary slightly in size, shade and shape from the photos. [To confirm: whether FLOVOW may substitute a flower of similar style and color if a variety is unavailable, and whether the bride is told beforehand]
Orders and Availability
All orders are subject to availability for your event date. We recommend ordering 3–6 months before your wedding for the best selection, but you can also order up to one month before your wedding, subject to availability.
Your order is confirmed once we receive your deposit and send you an order confirmation. [To confirm: how confirmation is sent (email?) and what happens if a date turns out to be unavailable after payment]
Prices and Payment
All prices are shown on the website in U.S. dollars. A 50% deposit secures your order and your event date.
The remaining balance is due [To confirm: when — e.g. a set number of days before the event, or when the order ships]. [To confirm: which payment methods are accepted, and whether sales tax and delivery fees are added at checkout]
Changes and Cancellations
If your plans change, you may cancel up to one month before your event and receive a refund. Full details are in our Refund & Cancellation Policy.
Delivery
We deliver your flowers to the address you provide for your event date. Please make sure the address, date and on-site contact details are correct. [To confirm: delivery area, delivery fees, delivery time window, and what happens if no one is available to receive the flowers]
Once delivered, please keep flowers cool and out of direct sunlight until your event.
Website Content
All text, photos, designs and logos on this website belong to FLOVOW or are used with permission. Please don't copy or reuse them without our written consent.
Limitation of Liability
To the extent permitted by law, FLOVOW’s total liability for any order is limited to the amount you paid for that order. [To confirm: this clause and its exact wording with a lawyer]
Governing Law
These terms are governed by the laws of the State of Florida. [To confirm: county / venue for any disputes]
Changes to These Terms
We may update these terms from time to time. The version posted on this page applies to orders placed while it is posted.